Providing you with the best service we can
At Dirt Wain, we are passionate about composting and the positive impact it can have on the environment. That's why we have dedicated ourselves to providing our customers with the best possible experience when it comes to shopping for composting products, supplies, and related items. We believe that by offering top-notch service and education about composting, we can foster a community that shares our values. To learn more about our commitment to composting and our store policies, please don't hesitate to get in touch with us.
Our Shipping Policy
How We Do It
Here at Dirt Wain, we're on a mission to revolutionize the way our community in Fort Wayne and beyond thinks about waste and the environment. And we're not just talking the talk - we're actively working to make a difference by collecting compost and supporting a circular economy. But that's not all - we're also excited to offer shipping services that are not only affordable, but also make a positive impact on the planet.
How It Works
At Dirt Wain, we strive to provide our customers with the best possible shopping experience. If for any reason you are not satisfied with your purchase, we are happy to offer a return or exchange within 30 days of the original purchase date.
To be eligible for a return or exchange, items must be in their original, unused condition and accompanied by a valid receipt or proof of purchase.
Returns can be processed at our store location or by contacting us via phone or email to request a return shipping label. In the case of a return, the original method of payment will be refunded. For exchanges, we will do our best to provide a replacement item, but availability is not guaranteed.
We reserve the right to refuse any return or exchange that does not meet these conditions.
Please note that customized or special order items are not eligible for return or exchange.
Thank you for shopping with Dirt Wain!
At Dirt Wain, your privacy is of the utmost importance to us. That's why we go above and beyond to protect it - we never sell or share your personal information with anyone, period. And when it comes to using your data to make our store run smoothly, rest assured that we only use the bare minimum necessary to get the job done. Trust us to keep your information safe and secure at all times.